What I'm working on
CS Insider Reports
I am a certified CS professional with 5 years of experience in the customer success domain. Currently, I am handling million-dollar ARR accounts where my primary responsibility is to improve product adoption and reduce churn.
As of today, I am reading "The CS Professional's Handbook" by Ashvin Vaidyanathan. Books on my cart are Art of support, Practical CSM, startup's guide to CS.
Happy to connect with you.
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