With 6 years of experience in Customer Success and Solutions Engineering, I’m currently leading the Customer Success team at LinearB. At my previous company, CleverTap, I helped build and scale our Customer Success presence globally. Prior to joining the industry, I completed my Master's in Computer Software Systems at Stanford University, CA.
Having lived in Canada, the United States, and India, I've been exposed to a variety of cultures and bring in a unique perspective. My passions include animal rights advocacy, health and well-being, Indic heritage, South Indian classical vocal music, reading, and writing.
I look forward to sharing simple yet helpful Customer Success strategies on CS Insider via my column "Keep it Simple with Sumi".