Guru is the youngest member of our Insider family. A product-person with the customer at heart mentality, he hails from Chennai, India and has been a CSM at Freshworks since graduating in 2019. In his leisure time, Guru watches football (a huge Man Utd fan); plays cricket (can't be an Indian if I don't) and loves to travel.
Having been in CS for 2 years now, Guru is working with CS Insider on a mission to enable several folks just like him, who are looking to break their way into Customer Success.
Catch his content in "Breaking into CS with Guy & Guru" every month.