I have 12 + years of experience in the technology industry within sales, sales training, management, customer education, and success. Currently, at SlapFive I lead the Customer Success function, along with Education and Advocacy, and manage the overall experience of my clients. Customer Obsessed and always striving to deliver an amazing customer experience by constantly improving, educating, and building customer-focused programs and processes.
Born and raised in Massachusetts and live right outside of Boston. In my free time reality tv shows are my guilty pleasure along with spending time outdoors on various adventures with my 3 year old daughter and husband. For CS Insider I am a Founding Contributor helping curate the best CS resources for Insider Reports.