Community Spotlight with Guy Rahamim


Tell us a little about yourself!

My name is Guy, age 34 from Israel. After my army service as an officer (it is mandatory in Israel), I worked in the ministry of foreign affairs as a security officer. I was lucky enough that my work took me the so many places, such as India, Africa, LATAM, Europe, and Asia.

The time I spent abroad really shaped me and taught me a lot about different types of cultures. I love reading (Haruki Murakami is my favorite author), walking my silly Huskey dog (Toffee), and exploring new places. Today I am a CSM in a start-up company in the web security field (API Security).

What you are looking forward to most in 2021 with where CS is heading?

I think that 2020 made more than a few changes in the CSMs work. Beyond the impact on activities and tasks like renewals, onboarding, and adoption, the most affected one in my eyes is how we create and maintain relationships with the customer's stakeholders. Doing it efficiently will require some out the box thinking and engaging in new ways.

What's your spirit animal?

My spirit animal (if mythical animals can be considered as well) would be the Phoenix. It represents for me that's life sometimes can knock you down but however difficult the challenge you face you can come back stronger from it.

What one piece of advice you would give to someone just getting started in CS as a career.

The advice I would give for someone who is taking his first steps in the CSM world is to ask as many questions as needed and not rest until you will have the answer you wanted. It could be from teammates, LinkedIn groups, CSM leaders, or a google search. The begging is crucial for building a well-founded base of understanding the CSM world.